MARC details
| 000 -LEADER |
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06745cam a2200517 a 4500 |
| 001 - CONTROL NUMBER |
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016629 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
CLRC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20221018095529.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
071210t20082008caua b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
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| LC control number |
2007049554 |
| 015 ## - NATIONAL BIBLIOGRAPHY NUMBER |
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| National bibliography number |
GBA808972 |
| Source |
bnb |
| 015 ## - NATIONAL BIBLIOGRAPHY NUMBER |
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| National bibliography number |
GBA808972 |
| Source |
dnb |
| 016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER |
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| Record control number |
014500345 |
| Source |
Uk |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9780787975449 (cloth) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
0787975443 (cloth) |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
.b69020838 |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
DLC |
| Language of cataloging |
eng |
| Transcribing agency |
DLC |
| Modifying agency |
BAKER |
| -- |
YDXCP |
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UKM |
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BTCTA |
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C#P |
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BWX |
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IXA |
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CDX |
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CDN |
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DEBBG |
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OCL |
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BDX |
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UKMGB |
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OSU |
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UtOrBLW |
| 049 ## - LOCAL HOLDINGS (OCLC) |
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| Holding library |
OSUU |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.3124 |
| Edition number |
22 |
| Item number |
H758T |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Bersin, Josh, |
| Dates associated with a name |
1956- |
| Authority record control number or standard number |
http://id.loc.gov/authorities/names/n2004095201 |
| 9 (RLIN) |
1149 |
| 245 14 - TITLE STATEMENT |
|---|
| Title |
The Training Measurement Book : |
| Remainder of title |
Best Practices, Proven Methodologies, and Practical Approaches / |
| Statement of responsibility, etc. |
Josh Bersin |
| Medium |
Text |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
San Francisco : |
| Name of publisher, distributor, etc. |
Pfeiffer, |
| Date of publication, distribution, etc. |
[2008] |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
San Francisco : |
| Name of producer, publisher, distributor, manufacturer |
Pfeiffer, |
| Date of production, publication, distribution, manufacture, or copyright notice |
[2008] |
| 264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Date of production, publication, distribution, manufacture, or copyright notice |
©2008 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
x, 259 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
24 cm |
| 336 ## - CONTENT TYPE |
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| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
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| Media type term |
unmediated |
| Media type code |
n |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
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| Carrier type term |
volume |
| Carrier type code |
nc |
| Source |
rdacarrier |
| 490 1# - SERIES STATEMENT |
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| Series statement |
[Pfeiffer essential resources for training and HR professionals] |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Series from jacket |
| 500 ## - GENERAL NOTE |
|---|
| General note |
"An essential knowledge resource"--Jacket |
| 500 ## - GENERAL NOTE |
|---|
| General note |
"Featuring "The impact measurement framework" : a business-driven approach to the measurement of corporate learning." |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Introduction. The Challenge of Training Measurement. Need for New Measurement Models. Structure of This Book. Methodology for This Research. A Personal Comment -- Chapter 1. General Principles of Training Measurement.1. Measurement Should Deliver Actionable Information.2. A Measurement Program Should Not Be Designed to Cost-Justify Training.3. Measure Training as a Support Function.4. A Measurement Program Must Meet the Needs of Multiple Audiences.5. Measurement Should Be a Process, Not a Project.6. The LMS Is a Foundation for Measurement.7. Dedicate Resources.8. Start Simply and Evolve Over Time -- Chapter 2: The Pros and Cons of Using ROI. ROI Analysis Assumes That Training Is Treated as an Investment. In-Depth ROI Measurements Are Often Difficult to Believe. In Concept, the ROI of Training Should Be Extraordinarily High. It is Very Difficult to Correlate Outcomes Specifically to Training. How Do You Make ROI Actionable?Use of "Potential ROI" During Performance Consulting."Performance-Driven" Versus "Talent-Driven" Training. Don't Let ROI Become "Return on Insecurity" -- Chapter 3: Limitations of the Kirkpatrick Model. The Kirkpatrick Levels Are Not a Complete Model. The Model Incorrectly Positions the Levels as a Hierarchy. The Kirkpatrick Model Ignores the Role of Training as a Service-Delivery Function. Kirkpatrick Misses Other Operational Measures. One Alternative: The Six-Sigma Approach to Measurement. Another Alternative: The Success Case Method(t) -- Chapter 4. The Impact Measurement Framework(r). The Business Impact Model(r). The Impact Measurement Framework(r). Summary of the Framework. Program Versus Organizational Measures. How to Use the Measurement Framework. Summary of the Measurement Models -- Chapter 5. Implementation: The Seven-Step Training Measurement Process. The Seven-Step Program Measurement Process. Best Practices in Implementation. How to Start -- Chapter 6. Measurement of Business Impact. Simplifying the Problem. Use Line-of-Business-Specific Measures. Integrate with Performance Management Processes -- Chapter 7. Measurement of Alignment. Caterpillar's Planning and Budgeting Process. CNA Insurance Training Investment Model. How Do You Measure Alignment? -- Chapter 8. Attainment: Measurement of Customer Satisfaction. The Six Sigma Approach. How Do You Operationalize the Measurement of Customer Satisfaction? -- Chapter 9. Measurement Tools and Technologies. The Role of the LMS. Training Analytics and Advanced Reporting. The KnowledgeAdvisors Solution. CLO Dashboard by Zeroed-In Technologies - Chapter 10. The Journey Forward: Focus on What Matters -- Appendix I. Case Study A: Randstad Measures Onboarding. Randstad Overview. The Business Problem. The Solution. Results. Lessons Learned. Next Steps -- Appendix II. Case Study B: Hp Develops An Integrated Measurement Process. HP Measurement Goals. HP Systematic Approach. Designed to Deliver Actionable Information. HP Solution: Standard Evaluation and Indicators. Lessons Learned -- Appendix III. Research: The State Of Training Measurement Today. What Do Training Organizations Consider Important? What Do Training Organizations Actually Measure? Budgets for Training Measurement. The Importance of a Business Plan. How Do Organizations Measure Alignment? The Role of Performance Consulting. Satisfaction with LMS Systems. Is Enough Being Spent on Training Measurement? Demographics from the Survey -- Appendix IV. Examples of Learning Measurements. Caterpillar University ROI Analyses. DAU: Business-Focused Approach. Cisco Sales Training. Microsoft Learning. Sprint University -- Appendix V. Specific Learning Measures -- Appendix VI. Training Analytics Specifications |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
The Training Measurement Book offers managers, executives, and training and human resource professionals a method for measuring their investments in a way that provides information that is both actionable, credible, and meaningful to corporate leaders. Using the methods outlined in this important resource, you can free yourself from traditional, often cumbersome measurement models and put in place pragmatic, useful, and easy-to-implement approaches for measuring training activities |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Training of Employees |
| General subdivision |
Human Resource Management |
| -- |
Evaluation. |
| Authority record control number or standard number |
http://id.loc.gov/authorities/subjects/sh2008103022 |
| 9 (RLIN) |
1150 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Employees |
| General subdivision |
Training of |
| -- |
Evaluation |
| Form subdivision |
Case studies |
| 9 (RLIN) |
1151 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Organizational learning Case Studies. |
| Authority record control number or standard number |
http://id.loc.gov/authorities/subjects/sh95006000 |
| 9 (RLIN) |
1152 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Organizational learning |
| Form subdivision |
Case studies |
| 9 (RLIN) |
1153 |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
Pfeiffer essential resources for training and HR professionals. |
| Authority record control number or standard number |
http://id.loc.gov/authorities/names/n2005026146 |
| 9 (RLIN) |
1122 |
| 856 42 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
Publisher description |
| Uniform Resource Identifier |
<a href="http://catdir.loc.gov/catdir/enhancements/fy0806/2007049554-d.html">http://catdir.loc.gov/catdir/enhancements/fy0806/2007049554-d.html</a> |
| 856 41 - ELECTRONIC LOCATION AND ACCESS |
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| Materials specified |
Table of contents only |
| Uniform Resource Identifier |
<a href="http://catdir.loc.gov/catdir/enhancements/fy0806/2007049554-t.html">http://catdir.loc.gov/catdir/enhancements/fy0806/2007049554-t.html</a> |
| 856 42 - ELECTRONIC LOCATION AND ACCESS |
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| Materials specified |
Contributor biographical information |
| Uniform Resource Identifier |
<a href="http://catdir.loc.gov/catdir/enhancements/fy0811/2007049554-b.html">http://catdir.loc.gov/catdir/enhancements/fy0811/2007049554-b.html</a> |
| 856 41 - ELECTRONIC LOCATION AND ACCESS |
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| Materials specified |
Table of contents |
| Uniform Resource Identifier |
<a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016571421&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016571421&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Books |
| Edition |
First |
| Call number prefix |
658.3124 |
| Call number suffix |
B535T |
| Suppress in OPAC |
No |
