TY - BOOK AU - Flanagan, Tim A. AU - Runde, Craig E. TI - Becoming a Conflict Competent Leader : How You and Your Organization Can Manage Conflict Effectively SN - 0787984701 U1 - 658.4092 PY - 2007/// CY - San Francisco, CA PB - Jossey - Bass KW - Conflict Management KW - Interpersonal Conflict KW - Leadership -- Psychological Aspects ER -