Reaching Out : Interpersonal Effectiveness and Self-actualization ; GSC002055 /
Interpersonal effectiveness and self-actualization
David W. Johnson
- Sixth edition
- ix, 422 pages : illustrations ; 23 cm
Includes bibliographical references (p. 473-475) and index
Importance of interpersonal skills -- Self-disclosure -- Developing and maintaining trust -- Increasing your communication skills -- Expressing your feelings verbally -- Expressing your feelings nonverbally -- Helpful listening and responding -- Resolving interpersonal conflicts -- Anger, stress, and managing feelings -- Building relationships with diverse others -- Barriers to interpersonal effectiveness